Privacy Policy

Last Updated: 6 April 2026

1. Who We Are

Caplenorio is an educational service provider based in Amsterdam, the Netherlands, specialising in personal development workshops and guided sessions. Our registered address is Daalwijkdreef 47, 1103 AD Amsterdam. You can reach us at info@caplenorio.com or +31208020281. Our VAT number is NL559654080B63 and our Chamber of Commerce registration number is 83741629.

2. What Personal Data We Collect

We collect personal data only when you actively provide it to us. This includes:

Name and contact details (email address, phone number) provided through our contact form
Any information you include in messages sent to us
Technical data collected automatically when you visit our website, such as IP address, browser type and pages visited (only if analytics cookies are accepted)

We do not collect sensitive personal data and we do not process data for automated decision-making or profiling.

3. How We Use Your Data

We use the data you provide exclusively to respond to your enquiries and to provide information about our educational services. We do not use your personal data for unsolicited marketing without your explicit consent. If you have given consent for marketing communications, you can withdraw that consent at any time by contacting us.

4. Legal Basis for Processing

We process your personal data on the following legal grounds under the General Data Protection Regulation (GDPR):

Legitimate interest: to respond to your enquiries and manage our business relationship with you
Consent: for any optional data processing such as analytics or marketing communications
Legal obligation: where required by applicable law

5. Data Retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact form submissions are retained for a maximum of two years unless an ongoing relationship requires longer retention. You may request deletion of your data at any time.

6. Sharing Your Data

We do not sell, rent or trade your personal data to third parties. We may share data with service providers who assist in operating our website or services, provided they are bound by appropriate data processing agreements and GDPR-compliant safeguards. All such providers are located within the European Economic Area or operate under adequate transfer mechanisms.

7. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

Right of access: to obtain a copy of the personal data we hold about you
Right to rectification: to correct inaccurate or incomplete data
Right to erasure: to request deletion of your personal data
Right to restriction: to request that we limit how we process your data
Right to data portability: to receive your data in a structured, machine-readable format
Right to object: to object to processing based on legitimate interests
Right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@caplenorio.com. We will respond within 30 days. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

8. Cookies

Our website uses cookies. Please refer to our Cookie Policy for detailed information about the cookies we use and how to manage your preferences.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Our website uses HTTPS encryption for all data transmitted between your browser and our servers.

10. Changes to This Policy

We may update this privacy policy from time to time. The date of the most recent revision is shown at the top of this page. We encourage you to review this policy periodically.

11. Contact

For any questions about this privacy policy or our data practices, please contact us at info@caplenorio.com or write to us at Daalwijkdreef 47, 1103 AD Amsterdam, the Netherlands.